Hotel Tefl

English for the Hotel Industry

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  • Resort and Hotel English

    A conversation book

    for teachers of hotel English

  • English for Hotel Staff

    A conversation book for

    for hotel employees

   Describing Hotel Jobs

 

Activities

Lesson Plans            

        

Discussion- Jobs

Have a discussion about your job with others in the class. What is your job title? What are
your job duties? What are some of the good things about your job? What are some of the
difficult things about your job? How long have you had the job? Do you like your job?
Why or why not? What other job would you like to have at the hotel? Are there
opportunities for advancement in your job?

 

Group Activity- Appropriate Responses

Divide the class into groups. The teams work together to formulate a response to the items listed below. After discussion, one of the team members presents the response to the class. The teacher judges which team presents the best answer based on grammar and language use and pronunciation.

The purpose of a health center and the benefits to guests

The purpose of a children’s program and the benefits for guests

The purpose of a business center and the benefits to guests

The purpose of a spa and the benefit to guests

 

Whole Class Activity- First to Know

Put the following jobs an the board and then read the job descriptions. The students listen
to the descriptions and determine the job being described. The first person to know the job
should race to the board and circle the job and put their initials in the circle. The student
with the most initials win.

Clerk/receptionist
     This person checks people into the hotel.

Bell man
     This person takes guest bags to their room.

Tram driver
     This person drives people to/from various places at the hotel

Cook
     This person prepares food in a restaurant.

Pastry chef
     This person makes bread, cakes, and cookies.

Waiter/waitress
     This person serves guests food in a restaurant.

Hostess
     This person greets guests and takes them to their table in a restaurant.

Bartender
     This person makes drinks.

General Manager
     This person is the boss.

Masseuse
     This person gives guests massages.

Maintenance worker
     This person fixes things that need to be repaired.

Housekeeper
     This person keeps the rooms clean.

Grounds keeper
     This person cuts grass, trims bushes, and water flowers.

Guest Relations Agent
     This person works with VIP guests.

Health Center Staff
     This person assists guests in the gym.

 

 

  • Pages

    •    Asking for and Offering Help
    •    Asking for Permission
    •    Asking for/Giving Directions
    •    Expressing Opinions
    •    Giving Compliments
    •    Giving Instructions in English
    •    Greeting Hotel Guests
    •    Handling Guest’s Complaints
    •    Hotel Facilities & Amenities
    •    Making Comparisons
    •    Making Requests in English
    •    Paying Bills at a Hotel
    •    Say That Again
    •    Talking about Hotel Jobs
    •    Telephone English
    •    Time- Days and Months

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