Group Work- Appropriate Responses

Divide the class into groups. The teams work together to formulate a response to the items listed below. After discussion, one of the team members presents the response to the class. The teacher judges which team presents the best answer based on grammar and language use and pronunciation.    

• A guest requests advise about how to appropriately greet locals

• A guest requests advise about where to find the best bargains for souvenirs

• A guest requests advise about what medicine to take for an upset stomach

• A guest requests advise about when the best time is to visit the area for vacation

Group Work- A Skit

Divide the class into groups of 2 or 3. Students work together to develop a skit about offering assistance that is grammatically correct. Once the skit is developed, students present it to the teacher and rest of class. The teacher judges the skit based on grammar and language use, originality, and acting ability. Be creative and have fun!  

Group Work- Discussion

Have a discussion about the types of things that guests ask for help or advise about. Can the staff usually be of assistance? If they can't, what do they do- send them to someone who can help, talk to their supervisor about it, apologize and forget it? How often do guests ask for help or advise? Do any countries people ask for help or advise more than others? Do the guest tip or otherwise acknowledge the assistance?

Work Sheet 1- Offering Help and Advice

Write the correct word on the line that will complete the sentence.

            pleasure                 appreciate            your            pardon           door

thank                       me                         need          don’t               bags 

assistance             mention                 having        would             my 

assist                      help                       some          for

     1. _____________ you like some help?

     2. _________ me ma’am, do you ___________ help with your _______?

     3. Excuse _________, could you __________ me with my luggage?

     4. Pardon me, do you need any __________ opening the __________?

     5. I’m ____________ trouble getting this safe open. Could you _______

         me?

     6. _________ mention it ma’am. It was my ____________.

     7. Would you like _________ some help with _______ luggage? 

     8. _________ you so much _________ your help?

     9. Thanks, I really _____________ your help?

     10. Don’t __________ it sir, it  was __________ pleasure.

Work Sheet 2- Offering Help and Advice

Match the appropriate responses with the questions. Put the correct number of the question on the line.

1. Why don’t you use some of this                        ___ Of course, but all the

     sun screen?                                                                pharmacies are closed.

2. You should take a taxi, it's safer.                      ___ No trouble at all, glad to

                                                                                         help.

3. You really shouldn’t have gone to                     ___ Maybe you’re right, it's

     all that trouble, but I appreciate it.                            just that I hate doctors.

4. I think you should call the police.                       ___ That's a good idea.

                                                                                           Should I put it on all over

                                                                                           or just on my face?

5. Thanks for the help with the bags              ___ My pleasure sir.

     young man.

6. Let me help you with those                     ___ No thanks, you’ve done

    packages ma’am.                                                      plenty already.

7. Is there anything else I can help                        ___ No I can't, I have to leave

     you with?                                                                     tomorrow.

8. Have you considered taking antacid               ___ Not me, they won’t be

      tablets?                                                                     able to do anything. It will

                                                                                         just be a waste of time.

9. You could always go to both places,                ___ Thank you.

     one today, one tomorrow.

10. You really should see a doctor,                       ___ I know, but it's also very a

        that cut looks really bad.                                         lot more expensive.

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Yada-Yada English

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