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    • Asking for Help
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At a Pharmacy

  

Lesson Plan- At a Pharmacy 

Everyone get sick at one time or another and needs to go to drug store or pharmacy to get some medicine. If it’s a minor condition, you can get over-the-counter medication. If not, you may need to get a prescription from a doctor first. Maybe you just need some allergy medication for hay fever, or aspirin for a head ache, or antacid for an upset stomach. In these cases you may have to talk to the pharmacist. Using the expressions below can be helpful.  

 

English Expressions- At a Pharmacy

Expression: What do you recommend for ( …a cold)? 
Response: You could try these COLD BE GONE tablets. They work
  wonders. 

Expression: Do you have anything for a ( … sore throat)? 
Response: Yes, these throat lozenges should work. 

Expression: What do you suggest for ( … an upset  stomach)? 
Response: You could try these antacid tablets. 

Expression: I need something for a ( … headache)? 
Response: Why don’t you try aspirin? 

What are over-the-counter medications? 
Over-the-counter medication is medication that does not require a doctor’s prescription in order to be purchased. In many countries prescription drugs require a doctor’s orders before they can be purchased at a pharmacy. These drugs are usually very potent, may be addictive if not used properly, and may have numerous adverse side effects. Over-the-counter drugs, however, do not need a doctor’s orders to be purchased.  There are a multitude of over-the-counter drugs that are used for the treatment of a wide variety of ailments and illnesses, including the following: 

upset stomachs                             headaches 
muscle aches and pain                  allergies 
stuffy noses                                   persistent itching     
minor burns and scalds                 runny noses 
disinfectants (for cleaning cuts and other minor wounds), 
ointments or liquids (to remove warts and corns)  

It is also helpful to know over-the-counter medication comes in variety of packages and forms.
Look at the examples below.  

Antacid tablets                      Allergy pills     
Cough drop lozenges           Cold capsules                        
Bottle of cough syrup           Tube of muscle relaxant ointment  

 

Dialogue- At a Pharmacy

Pharmacist: Good morning, may I help you?
Customer: Yes, I need this prescription filled.
Pharmacist: OK, it’ll be ready in a few minutes.
Customer: I’ve also had a runny nose for a couple of days, can
  you recommend something?
Pharmacist: This decongestant is very effective, but be careful using it. It
  causes drowsiness and you shouldn’t drink any alcohol when taking it.
Customer: OK, I’ll try it. I also need some band-aides and sun screen.
  Where are those?  
Pharmacist: The band-aides are on aisle 3, on the left and the sun
  screen is on aisle 2, on the top shelf.
Customer: Thanks
Pharmacist: Will that be all?
Customer: That should do it.
Pharmacist: That comes to $34.56
Customer: That expensive! Why so much?
Pharmacist: The prescription medication is expensive. It cost $25.99.
  I may be able to get you a generic drug for about half that price, but I
  would have to consult your doctor first.
Customer: No, that’s OK. Don’t bother.
Pharmacist: Here’s your change. Have a good day.

 

Conversation Activities-At a Pharmacy

1. Pair work- discussion 
     When was the last time you when to a pharmacy? Tell your partner about it
     using some of the ideas for discussion below. Your partner should ask
     questions to get more information.

when did you go 
what was the problem 
what medication did you get 
did you talk to the pharmacists 
did the medication help 

2. Pair work- Role Play
      Working with a partner, role play the situations, using the information below
     The situation: At a pharmacy
     The roles: a pharmacy, a customer

     The customer should ask for a recommendation for the problems below.
     The pharmacist should ask the following:

how long the symptoms have been present 
if the customer is allergic to any medicines 
why they have the symptoms (if known) 
the severity of the problem          

The problem
Sore muscles                         Headache                                      
Diarrhea                                 Constipation      
Insomnia                                Severe Itching 
Upset stomach                       Dandruff 
Stuffy/runny nose                  Fever                         
 

Other Links

 Medical Vocabulary

Dialogue in a Pharmacy

 English for Pharmacists

 

 

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