Work Sheets for Paying Bills at a Hotel
Work Sheets
Lesson Plans Activities Shopping
Work Sheet 1- Bill Settlement
Write the correct word on the line that will complete the sentence.
Will Cash Do Mistake
High Checks Service How
Paying Bill Been Charge
Settling A lot of Brochure Accept
Would Receipt Cash Much
1. Will that be _____________ or ______________?
2. ___________ you _____________ VISA cards?
3. There are _____________ guests at the hotel during the _______ season.
4. There isn’t __________ information in this ______________.
5. A ___________ charge is included in the ___________________.
6. _____________ will you be _____________?
7. This can’t be right! I think there’s ____________ a ____________ on the bill.
8. Can I ___________ some travelers ________________?
9. ________________ you like a ______________?
10. How _____________you be _________________ your bill sir?
Work Sheet 2- Bill Settlement
Match the appropriate responses with the questions. Put the correct number of the
question on the line.
1. How will you be paying today sir? ___ I’m sorry for the mix up sir. Let me
correct that.
2. Do you accept Master Card? ___ Yes it does sir.
3. This bill seems to be really high. ___ You can do that at the front desk
Is this right? sir.
4. That will be $39.75, sir. ___ No, that’s OK. I’ll pay cash.
5. Could I have a receipt please? ___ With the prices you charge!
No way.
6. Does this include the service charge? ___ I’m sorry sir, we only
accept Visa or American Express
7. Would you like that charged to your ___ Here’s $50. Keep the change.
room sir.
8. Did you have anything from the mini ___ Of course ma’am, here you
bar sir? go.
9. This bill includes the cost of a coffee. I ___ With cash.
didn’t have any coffee.
10. Where can I exchange dollars into baht? ___ I’ll double check it for you sir, if you
like.
