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  • Resort and Hotel English

    A conversation book

    for teachers of hotel English

  • English for Hotel Staff

    A conversation book for

    for hotel employees

   Work Sheets for Giving Instructions

 

Work Sheets                           

Lesson Plans           Activities 

 

Work Sheet 1- Giving Instructions

Put the steps for the following tasks in the correct order (1st, 2nd, 3rd,etc). 

 

_____ Press the start button 

_____ Place the bag inside the oven 

 _____ Listen carefully, when all kernels are popped, turn off the microwave 

_____ Set the timer for 5 minutes 

 _____ Open door and remove bag carefully, it may be hot 

 _____ Remove the cooking bag from the wrapper 

 _____ Shut the microwave door 

 

What is the task? _____________________________ 

 

_____ Press the brew button 

_____ Put a disposable filter in place in the basket 

 _____ Put in the desired amount of grounds in the filter basket 

 _____ Place the pot into place 

 _____ Pour the water into the receptacle 

 _____ Plug in the appliance into the nearest electrical outlet 

 

 What is the task? ______________________________ 

 

Work Sheet 2- Giving Instructions

Match the appropriate responses with the questions. Put the correct number of the
 question on the line. 

 

1. How do I open this bag?                                ___ Yes, just put one cup of the grain in  
                                                                                  the cooker and add one half cup of    
                                                                                  water and turn the cooker on.  

2. What do I need to do to operate the               ___ Sure, open up the bag, put the bag 
      safe?                                                                    in the microwave, then set the
                                                                                   timer for four minutes and turn it on.  

3. How do I get connected to the Internet?          ___ Move to a speaking where English
                                                                                       is the native language.  

4. Do you know how to make this                       ___ Sure, first put the paper on the  
     popcorn?                                                               glass and close the lid, then
                                                                                    enter the number of copies you
                                                                                   want and finally press start.  

5. Is it easy to make rice?                                   ___ Look for the Internet Explorer icon on 
                                                                                    the desk top and click it.  

 6. I can’t get the remote to work.                        ___ Look for a small slit on the top right 
                                                                                     hand corner of the bag and
                                                                                     start tearing there.  

7. Can you show me how to copy this?               ___ One- put three scoops of your 
                                                                                     favorite flavor into a blender, two-
                                                                                     add about a third of a cup of milk,
                                                                                      and three- turn on the blender.  

 8. How do you make sun tea?                             ___ Easy, fill a jug with water, put in
                                                                                    a couple of tea , bags and place
                                                                                     in the sun.  

 9. How can I dramatically improve                       ___ First, select a four digit number 
     my English ability?                                                   as your code, then enter the
                                                                                      numbers in the new combination
                                                                                      setting.  

 10. What are the steps in making a milk             ___ Well, you have to point it at the         
        shake?                                                                   TV before it will work. 

  • Pages

    •    Asking for and Offering Help
    •    Asking for Permission
    •    Asking for/Giving Directions
    •    Expressing Opinions
    •    Giving Compliments
    •    Giving Instructions in English
    •    Greeting Hotel Guests
    •    Handling Guest’s Complaints
    •    Hotel Facilities & Amenities
    •    Making Comparisons
    •    Making Requests in English
    •    Paying Bills at a Hotel
    •    Say That Again
    •    Talking about Hotel Jobs
    •    Telephone English
    •    Time- Days and Months

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